Our key feature is direct link between our company and the reagents’ and equipment’s manufacturers. We collaborate both with Russian and foreign companies.
Together we develop solutions that fit perfectly for our clients’ needs and abide all the legal requirements.
Reagentika is a part of international laboratory community and systematically takes part in local and international exhibitions. We are constantly looking for novel instruments and technologies suitable for our market.
Market research always precedes product entry into the market. We investigate and identify needs of our current and potential IVD laboratory clients, communicate with reagents’ and equipment’s manufacturers and offer solutions customised for specific laboratory requirements.
We prepare technical documentation to conform legal registration requirements and serve as legal representative and distributor for medical product in the Russian market.
We are relying on our sub-distibutor network to cover the whole territory of Russian Federation and other EAEU countries. We train regional product and application specialists’ teams to provide qualified client and technical support for our clients.
We provide regular annual technical and application training for customer technical and sales force for each product in our portfolio. Reagentika customer education and training center organizes practical training as well as online courses. Our product specialists regulary provide on-site practical training for client laboratories, postgraduate education courses and advanced specialized workshops.
Reagentika ensures fast import and distribution of the goods throughout RF and EAEU. Our network of regional storage facilities and vehicles ensures cold chain logistics.
We can deliver by air, trucks, rail and sea to & from international and domestic customers.
Reagentika specialists are ready to provide help and support 7 days a week. Company client respose time is below 24 hours. We'll provide qualified advice and methodological support, recommend the best technical solution and assist with problem solution.